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Turistik values the privacy of its users and is committed to maintaining it and taking the necessary measures to protect it. This section is intended to inform users of the site www.turistik.com (hereinafter and interchangeably “our website” o "Marketplace"), about the policy we follow regarding the collection, protection, use and disclosure of personal information provided by our users and by third parties.
This privacy policy has been developed in compliance with the provisions established by Chilean Law No. 19.628 on Protection of Private Life and Protected Data. This policy may be modified at any time, for multiple reasons, such as, for example, the use of new information processing technologies, changes that we may introduce to our website or our marketing systems, among others. However, every time we modify this policy we will make it known in a timely and effective manner so that users can always be informed of it.
The use of the web site www.turistik.com requires for its proper functioning the collection and storage of certain "Personal information" of its users. In effect, this use involves the user providing us with data such as: name, nationality, identification document number, email, telephone number, information about their credit card (type, number, expiration date and security code). ), among others. However, in order to fully use our website, meaning not only to browse for information, but also to contract services and carry out multiple transactions, the data or "Personal information" of the user. Therefore, if the user chooses not to provide this information, he may not be able to contract with or through us or access the services of Turistik and/or its suppliers and business partners. By accepting this privacy policy, the user expressly authorizes Turistik to obtain, use and process the personal information provided when accessing, registering and/or using our services, whether through www.turistik.com, for the purpose of: carrying out the transactions that the user has initiated; offer you products and services; send you confirmation and updates about your purchases and/or service reservations in general; ballot processing; respond to questions and comments; contact the user for customer service purposes, conduct surveys, statistics or analyzes on consumer habits or preferences, notify you by email of special offers and products and services related to tours, experiences and other services that may be of interest to you. It should be noted that Turistik will process the information and personal data transmitted to it by its users, as well as those received from any of the entities affiliated or associated with Turistik and from independent third parties, under the conditions permitted by the Law. The information obtained through through these latter means will be treated as "Personal information" according to the terms of the document and in accordance with the legal parameters. Notwithstanding the above, Turistik will not be responsible for the use of said information by the entities from which it came.
By accepting this privacy policy, the user expressly and unequivocally authorizes Turistik so that it can transmit its "Personal information" relevant to suppliers and commercial partners of Turistik for the management of reservations and/or purchase requests, such as tickets, excursions or tours, experiences, both their own and third parties, that the user contracts through www.turistik.com. Likewise, the user expressly and unequivocally authorizes Turistik to transmit their Personal Information to companies belonging to the Turistik group.
The protection of your privacy is one of our uncompromising values, which is why we have taken all the measures within our technological reach, in order to ensure your privacy. By accepting this privacy policy, our users authorize Turistik to obtain, use and store the information received from them, to the extent and under the conditions permitted by Law. Turistik may require its users to associate their account with any of the profiles of the Social Networks (Facebook, Twitter, Google+, etc.) that the user has. In the event that the user loses control of their account and therefore loses control of their personal information, Turistik will not be responsible for the transactions carried out on the user's behalf. In order to avoid risks, accidents and abuses by third parties, as a result of the loss of control of a social network account, Turistik recommends that all its users notify Turistik very quickly of the occurrence of this event by email. electronic to [email protected] Customer service. We note that, even though we use our best efforts to protect your privacy, we cannot guarantee the security of the information you provide through online communications, and therefore it will be your responsibility to disclose that information by those means. Indeed, when you provide any information about yourself through online communications, such as in message boards or chat rooms, said information may eventually be collected and used by third parties without your consent.
Keep in mind that when a user accesses www.turistik.com, we automatically receive information about it and your computer. For example, we receive information from cookies and web beacons regarding your browser and operating system.
The "cookies" They are text files that are automatically downloaded and stored on your computer's hard drive when you browse a page or a specific Internet portal, which allow a certain amount of data to be saved about your Internet activity. Cookies are used in order to understand the interests, behavior and demographics of those who visit or are users of our Website and in this way, better understand their needs and interests and give them a better service or provide them with related information.
We will also use the information obtained through cookies to analyze the pages browsed by the visitor or user, the searches performed, improve our commercial and promotional initiatives, the Internet that has been visited, the links that have been viewed, the IP address of your computer and the website you closed before accessing our website. Turistik uses the information collected primarily to improve your user experience and improve our service. At any time, you can choose not to receive a cookie file by enabling your web browser to reject cookies or inform you before accepting them. Please note that by refusing to accept a cookie you will not be able to access many travel services and planning tools offered by this website. In order to facilitate transactions on our website, the user may choose to have Turistik store information about their credit cards. The “web beacons” They are images that can appear inserted in pages and websites and have a similar purpose to cookies. Additionally, they are used to measure user traffic patterns from one page to another in order to maximize the flow of traffic through the Web.
However, as stated above and in compliance with current legislation, the "Personal information" provided may be revealed at the request of administrative and/or judicial authorities, in order to comply with legal procedures.
Turistik may send its users messages to confirm their registration, inform them of the status of their account or notify them of any modification of the terms. Terms and Conditions or this Privacy Policy.
When users make transactions or register as such on this website, they may choose to receive promotional circulars, messages or email alerts about offers. Users may modify their choices at any time, through [email protected]. You will also be given in each email message we send you the opportunity to unsubscribe from receiving messages.
The site www.turistik.com It may contain advertising or other content that establishes a link to third-party sites or services. Notwithstanding the fact that we have initially visited the linked sites, it is impossible for us to control all their content or the links that they offer, since many of them are permanently modified and have their own privacy policy. Therefore, we recommend that before providing any type of information to a linked site, you check the privacy policy that it applies.
The entity in charge of collecting, storing and protecting the information provided by Users is Turistik SA domiciled in Encomenderos 260, Office 11, commune of Las Condes, Chile.
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